Welcome to Trust.SnapLogic.com, SnapLogic's site for real-time visibility into system performance and availability. At SnapLogic, we're committed to customer success and transparency. Be sure to check out our documentation site and Contact Us if you have any questions.

Mandatory Infrastructure Maintenance
Scheduled Maintenance Report for SnapLogic
Update
The scheduled maintenance has been completed.
Posted Jun 27, 2023 - 06:07 UTC
Completed
The scheduled maintenance has been completed.
Posted Jun 27, 2023 - 06:00 UTC
Verifying
Verification is currently underway for the maintenance items.
Posted Jun 27, 2023 - 05:19 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 27, 2023 - 04:00 UTC
Scheduled
A mandatory infrastructure reboot of the EC2 nodes that run our Load Balancer is required as notified via email communication. This maintenance mandated by our infrastructure provider, is essential to strengthen the security, reliability, and operational performance of the infrastructure and resources.

Verify that our standby servers (IPs listed below) are configured in your environment’s allowlist. We recommend that you update your allowlist, if this was not already done.

52.36.97.11 (for Elastic/production)

52.25.90.203 (for FeedMaster)

Run the following command on the respective server to test your connection to the standby Load Balancers:

52.36.97.11/32: curl https://failover.elastic.snaplogic.com/healthz

52.25.90.203/32: curl https://prod-snaplogic-failover-fm.snaplogic.io/healthz

Each of these commands must return OK, indicating that you have a connection to the SnapLogic service.
Posted Jun 26, 2023 - 17:44 UTC
This scheduled maintenance affected: AMERICAS (Intelligent Integration Platform).