Welcome to Trust.SnapLogic.com, SnapLogic's site for real-time visibility into system performance and availability. At SnapLogic, we're committed to customer success and transparency. Be sure to check out our documentation site and Contact Us if you have any questions.
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 09, 2026 - 22:00 UTC
Scheduled - Background metadata database maintenance will be initiated. This maintenance update will take several days to complete, but we anticipate no interruption to service observed by customers. SnapLogic's cloud operations and support teams will be carefully monitoring during and after the deployment. If customers observe any unexpected behavior or events, please contact support (support@snaplogic.com) in the normal way.
Feb 9, 202622:00-22:30 UTC
AMERICAS
Under Maintenance
90 days ago
100.0
% uptime
Today
Intelligent Integration Platform
Under Maintenance
90 days ago
100.0
% uptime
Today
Cloudplexes
Operational
90 days ago
100.0
% uptime
Today
EMEA
Operational
90 days ago
100.0
% uptime
Today
Intelligent Integration Platform
Operational
90 days ago
100.0
% uptime
Today
Cloudplexes
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Update -
A control plane update will be deployed, no interruption to service should be observed by customers. SnapLogic's cloud operations and support teams will be carefully monitoring during and after the deployment. If customers observe any unexpected behavior or events, please contact support (support@snaplogic.com) in the normal way.
Feb 09, 2026 - 19:48 UTC
Scheduled -
A control plane update will be deployed, no interruption to service should be observed by customers. SnapLogic's cloud operations and support teams will be carefully monitoring during and after the deployment. If customers observe any unexpected behavior or events, please contact support (support@snaplogic.com) in the normal way.
Feb 09, 2026 - 17:28 UTC
Update -
A control plane update will be deployed, no interruption to service should be observed by customers. SnapLogic's cloud operations and support teams will be carefully monitoring during and after the deployment. If customers observe any unexpected behavior or events, please contact support (support@snaplogic.com) in the normal way.
Feb 09, 2026 - 19:48 UTC
Scheduled -
A control plane update will be deployed, no interruption to service should be observed by customers. SnapLogic's cloud operations and support teams will be carefully monitoring during and after the deployment. If customers observe any unexpected behavior or events, please contact support (support@snaplogic.com) in the normal way.
Feb 09, 2026 - 17:46 UTC
Past Incidents
Feb 9, 2026
Unresolved incident: Background Database Maintenance, no service interruption.
Resolved -
The latency that had been occurring on the US Control plane of the SnapLogic platform has been addressed after corrective actions were taken. As the expected levels of performance and stability have been returned to the US Control Plane, this issue is now resolved. Please contact Support team by emailing support@snaplogic.com with any questions or concerns.
Feb 3, 01:39 UTC
Monitoring -
Performance has been restored to normal and latency should no longer be occurring. Our monitoring of the US Control Plane of the SnapLogic platform is ongoing. Please open a support ticket with out Support team by emailing support@snaplogic.com with any questions or concerns.
Feb 3, 00:01 UTC
Investigating -
We are currently investigating latency that is occurring on the SnapLogic platform. Our team is investigating the behavior with the highest priority and will update this incident with our progress. Please open a support ticket with out Support team by emailing support@snaplogic.com with any questions or concerns.
Feb 2, 23:56 UTC
Completed -
The scheduled maintenance has been completed.
Feb 2, 23:19 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 22:00 UTC
Scheduled -
Background metadata database maintenance will be initiated. This maintenance update will take several days to complete, but we anticipate no interruption to service observed by customers. SnapLogic's cloud operations and support teams will be carefully monitoring during and after the deployment. If customers observe any unexpected behavior or events, please contact support (support@snaplogic.com) in the normal way.
Jan 30, 18:50 UTC
Completed -
The scheduled maintenance has been completed.
Feb 2, 21:45 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 20:00 UTC
Scheduled -
A control plane update will be deployed, no interruption to service should be observed by customers. SnapLogic's cloud operations and support teams will be carefully monitoring during and after the deployment. If customers observe any unexpected behavior or events, please contact support (support@snaplogic.com) in the normal way.
Jan 29, 17:49 UTC
Completed -
The scheduled maintenance has been completed.
Jan 28, 23:37 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 23:00 UTC
Scheduled -
Background metadata database maintenance will be initiated. This maintenance update will take several days to complete, but we anticipate no interruption to service observed by customers. SnapLogic's cloud operations and support teams will be carefully monitoring during and after the deployment. If customers observe any unexpected behavior or events, please contact support (support@snaplogic.com) in the normal way.
Jan 27, 16:15 UTC