Welcome to Trust.SnapLogic.com, SnapLogic's site for real-time visibility into system performance and availability. At SnapLogic, we're committed to customer success and transparency. Be sure to check out our documentation site and Contact Us if you have any questions.

Service Under Maintenance

AMERICAS Operational
90 days ago
100.0 % uptime
Today
Intelligent Integration Platform ? Operational
90 days ago
100.0 % uptime
Today
Cloudplexes ? Operational
90 days ago
100.0 % uptime
Today
EMEA Under Maintenance
90 days ago
99.99 % uptime
Today
Intelligent Integration Platform ? Under Maintenance
90 days ago
99.99 % uptime
Today
Cloudplexes ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Control Plane Background Maintenance - No service interruption anticipated Jul 22, 2025 19:00-20:00 UTC

Scheduled - A control plane update will be deployed, no interruption to service should be observed by customers. SnapLogic's cloud operations and support teams will be carefully monitoring during and after the deployment. If customers observe any unexpected behavior or events, please contact support (support@snaplogic.com) in the normal way.
Jul 17, 2025 - 21:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 2025 - 19:00 UTC
Scheduled - A control plane update will be deployed, no interruption to service should be observed by customers. SnapLogic's cloud operations and support teams will be carefully monitoring during and after the deployment. If customers observe any unexpected behavior or events, please contact support (support@snaplogic.com) in the normal way.
Jul 16, 2025 - 16:57 UTC
Jul 18, 2025

No incidents reported today.

Jul 17, 2025
Resolved - The latency that had been occurring on the US Control plane of the SnapLogic platform has been addressed after corrective actions were taken. As the expected levels of performance and stability have been returned to the US Control Plane, this issue is now resolved. Please open a support ticket with out Support team by emailing support@snaplogic.com with any questions or concerns.
Jul 17, 17:35 UTC
Update - Performance has been restored to normal and latency should no longer be occurring. Our monitoring of the US Control Plane of the SnapLogic platform is ongoing. Please open a support ticket with out Support team by emailing support@snaplogic.com with any questions or concerns.
Jul 17, 16:38 UTC
Monitoring - Corrective action has been taken to address the latency on the SnapLogic platform. We are monitoring the platform to ensure stability. Please open a support ticket with out Support team by emailing support@snaplogic.com with any questions or concerns.
Jul 17, 15:36 UTC
Investigating - We are investigating additional latency on the SnapLogic platform and are working on additional corrective actions. Please open a support ticket with out Support team by emailing support@snaplogic.com with any questions or concerns.
Jul 17, 15:05 UTC
Monitoring - We have identified the cause of the problem, and have taken corrective action to prevent further latency on the SnapLogic platform. We are monitoring the platform to ensure continued stability. Please open a support ticket with out Support team by emailing support@snaplogic.com with any questions or concerns.
Jul 16, 21:31 UTC
Update - Latency is still observed on the SnapLogic platform and our team is still working on identifying the root cause of the issue with the highest priority. We apologize for any inconvenience. Please open a support ticket with our Support team by emailing support@snaplogic.com with any questions or concerns.
Jul 16, 21:07 UTC
Investigating - We are currently investigating latency that is occurring on the SnapLogic platform, and is impacting the performance of Task executions. Our team is investigating the behavior with the highest priority and will update this incident with our progress. Please open a support ticket with out Support team by emailing support@snaplogic.com with any questions or concerns.
Jul 16, 19:46 UTC
Jul 16, 2025
Jul 15, 2025
Completed - The scheduled maintenance has been completed.
Jul 15, 07:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 04:00 UTC
Scheduled - A control plane update will be deployed, no interruption to service should be observed by customers. SnapLogic's cloud operations and support teams will be carefully monitoring during and after the deployment. If customers observe any unexpected behavior or events, please contact support (support@snaplogic.com) in the normal way.
Jul 11, 17:44 UTC
Completed - The scheduled maintenance has been completed.
Jul 15, 04:51 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 03:00 UTC
Scheduled - A control plane update will be deployed, no interruption to service should be observed by customers. SnapLogic's cloud operations and support teams will be carefully monitoring during and after the deployment. If customers observe any unexpected behavior or events, please contact support (support@snaplogic.com) in the normal way.
Jul 11, 17:44 UTC
Jul 14, 2025
Completed - The scheduled maintenance has been completed.
Jul 14, 23:04 UTC
Update - Background metadata database maintenance will be initiated. This maintenance update will take several days to complete, but we anticipate no interruption to service observed by customers. SnapLogic's cloud operations and support teams will be carefully monitoring during and after the deployment. If customers observe any unexpected behavior or events, please contact support (support@snaplogic.com) in the normal way.
Jul 14, 18:50 UTC
Scheduled - Background metadata database maintenance will be initiated. This maintenance update will take several days to complete, but we anticipate no interruption to service observed by customers. SnapLogic's cloud operations and support teams will be carefully monitoring during and after the deployment. If customers observe any unexpected behavior or events, please contact support (support@snaplogic.com) in the normal way.
Jul 14, 18:06 UTC
Completed - The scheduled maintenance has been completed.
Jul 14, 22:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 22:00 UTC
Scheduled - A control plane update will be deployed, no interruption to service should be observed by customers. SnapLogic's cloud operations and support teams will be carefully monitoring during and after the deployment. If customers observe any unexpected behavior or events, please contact support (support@snaplogic.com) in the normal way.
Jul 10, 23:20 UTC
Completed - The scheduled maintenance has been completed.
Jul 14, 20:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 19:00 UTC
Scheduled - Background metadata database maintenance will be initiated. This maintenance update will take several days to complete, but we anticipate no interruption to service observed by customers. SnapLogic's cloud operations and support teams will be carefully monitoring during and after the deployment. If customers observe any unexpected behavior or events, please contact support (support@snaplogic.com) in the normal way.
Jul 14, 16:46 UTC
Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025
Completed - The scheduled maintenance has been completed.
Jul 10, 23:09 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 22:00 UTC
Scheduled - Background metadata database maintenance will be initiated. This maintenance update will take several days to complete, but we anticipate no interruption to service observed by customers. SnapLogic's cloud operations and support teams will be carefully monitoring during and after the deployment. If customers observe any unexpected behavior or events, please contact support (support@snaplogic.com) in the normal way.
Jul 9, 19:21 UTC
Completed - The scheduled maintenance has been completed.
Jul 10, 20:09 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 19:00 UTC
Scheduled - Background metadata database maintenance will be initiated. This maintenance update will take several days to complete, but we anticipate no interruption to service observed by customers. SnapLogic's cloud operations and support teams will be carefully monitoring during and after the deployment. If customers observe any unexpected behavior or events, please contact support (support@snaplogic.com) in the normal way.
Jul 9, 20:55 UTC
Completed - The scheduled maintenance has been completed.
Jul 10, 03:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 01:00 UTC
Scheduled - A control plane update will be deployed, no interruption to service should be observed by customers. SnapLogic's cloud operations and support teams will be carefully monitoring during and after the deployment. If customers observe any unexpected behavior or events, please contact support (support@snaplogic.com) in the normal way.
Jul 7, 22:48 UTC
Jul 9, 2025
Jul 8, 2025
Completed - The scheduled maintenance has been completed.
Jul 8, 20:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 19:00 UTC
Scheduled - A control plane update will be deployed, no interruption to service should be observed by customers. SnapLogic's cloud operations and support teams will be carefully monitoring during and after the deployment. If customers observe any unexpected behavior or events, please contact support (support@snaplogic.com) in the normal way.
Jul 7, 22:48 UTC
Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.