Welcome to Trust.SnapLogic.com, SnapLogic's site for real-time visibility into system performance and availability. At SnapLogic, we're committed to customer success and transparency. Be sure to check out our documentation site and Contact Us if you have any questions.

All Systems Operational
AMERICAS Operational
90 days ago
100.0 % uptime
Today
Intelligent Integration Platform
Operational
90 days ago
100.0 % uptime
Today
Cloudplexes
Operational
90 days ago
100.0 % uptime
Today
EMEA Operational
90 days ago
100.0 % uptime
Today
Intelligent Integration Platform
Operational
90 days ago
100.0 % uptime
Today
Cloudplexes
Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 2, 2023

No incidents reported today.

Oct 1, 2023

No incidents reported.

Sep 30, 2023

No incidents reported.

Sep 29, 2023

No incidents reported.

Sep 28, 2023
Resolved - This incident has been resolved.
Sep 28, 17:04 UTC
Monitoring - There was a spike in the platform latency which was caused by an unexpected and abnormally high volume of requests. A fix has been implemented and we are monitoring the results.
Sep 28, 11:21 UTC
Investigating - We have been alerted to slowness in the SnapLogic Platform UI. Our team is currently investigating. In the meantime, if you experience any unusual behavior, please contact support in the usual way (support@snaplogic.com)
Sep 28, 10:53 UTC
Sep 27, 2023
Completed - The scheduled maintenance has been completed.
Sep 27, 00:16 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 21:01 UTC
Scheduled - Background metadata database maintenance will be initiated. This maintenance update will take several days to complete, but we anticipate no interruption to service observed by customers. SnapLogic's cloud operations and support teams will be carefully monitoring during and after the deployment. If customers observe any unexpected behavior or events, please contact support (support@snaplogic.com) in the normal way.
Sep 26, 19:40 UTC
Sep 26, 2023
Completed - The scheduled maintenance has been completed.
Sep 26, 04:09 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 00:02 UTC
Scheduled - Background metadata database maintenance will be initiated. This maintenance update will take several days to complete, but we anticipate no interruption to service observed by customers. SnapLogic's cloud operations and support teams will be carefully monitoring during and after the deployment. If customers observe any unexpected behavior or events, please contact support (support@snaplogic.com) in the normal way.
Sep 25, 22:07 UTC
Sep 25, 2023

No incidents reported.

Sep 24, 2023
Completed - The scheduled maintenance has been completed.
Sep 24, 17:11 UTC
Scheduled - Background metadata database maintenance will be initiated. This maintenance update will take several days to complete, but we anticipate no interruption to service observed by customers. SnapLogic's cloud operations and support teams will be carefully monitoring during and after the deployment. If customers observe any unexpected behavior or events, please contact support (support@snaplogic.com) in the normal way.
Sep 23, 15:37 UTC
Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023
Completed - The scheduled maintenance has been completed.
Sep 20, 21:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 21:00 UTC
Scheduled - A control plane update will be deployed, no interruption to service should be observed by customers. SnapLogic's cloud operations and support teams will be carefully monitoring during and after the deployment. If customers observe any unexpected behavior or events, please contact support (support@snaplogic.com) in the normal way.
Sep 20, 18:58 UTC
Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.