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In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 2026 - 01:00 UTC
Scheduled - Background metadata database maintenance will be initiated. This maintenance update will take several days to complete, but we anticipate no interruption to service observed by customers. SnapLogic's cloud operations and support teams will be carefully monitoring during and after the deployment. If customers observe any unexpected behavior or events, please contact support (support@snaplogic.com) in the normal way.
Apr 18, 202601:00 - Apr 21, 202604:00 UTC
AMERICAS 1
Under Maintenance
90 days ago
99.91
% uptime
Today
Intelligent Integration Platform
Under Maintenance
90 days ago
99.83
% uptime
Today
Cloudplexes
Operational
90 days ago
100.0
% uptime
Today
AMERICAS 2
Operational
90 days ago
100.0
% uptime
Today
Intelligent Integration Platform
Operational
90 days ago
100.0
% uptime
Today
Cloudplexes
Operational
90 days ago
100.0
% uptime
Today
EMEA
Operational
90 days ago
100.0
% uptime
Today
Intelligent Integration Platform
Operational
90 days ago
100.0
% uptime
Today
Cloudplexes
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Apr 18, 2026
Unresolved incident: Background Database Maintenance, no service interruption.
Resolved -
Resolved Status: Resolved End Time: 11:30 AM PST
Performance has returned to expected baseline levels.Monitoring confirms stable operation across the affected scope.
We will maintain elevated observation as a precautionary measure.
Customers requiring operational review may coordinate directly with support.
Apr 17, 20:15 UTC
Monitoring -
Status: Monitoring
Last Updated: 11:23 AM PST
We have implemented remediation steps to address the pipeline preparation issues.
Performance indicators are trending toward baseline levels, and no additional services have been impacted.
We are maintaining heightened monitoring to confirm sustained stability.
Next update by 1:00 PM PST
Apr 17, 18:57 UTC
Update -
Start time: April 17th 3:15 AM PST
We are currently investigating latency in pipeline preparation and execution time for a few customers that is occurring on the SnapLogic platform in the US region.
Our team is currently on a bridge and has identified several remediation options. We are testing all available options before moving forward with performing any changes.
Please open a support ticket with our Support team by emailing support@snaplogic.com with any questions or concerns.
Next update: April 17th 12:00 PM PST
Apr 17, 18:23 UTC
Investigating -
Start time: April 17th 3:15 AM PST
We are currently investigating latency in pipeline preparation and execution time for a few customers that is occurring on the SnapLogic platform in the US region.
Our team is investigating this behavior with the highest priority, dedicating all resources to resolve the issue as quickly as possible. We will update this incident with our progress.
Please open a support ticket with our Support team by emailing support@snaplogic.com with any questions or concerns.
Next update: April 17th 12:00 PM PST
Apr 17, 17:02 UTC
Performance has returned to expected baseline levels.Monitoring confirms stable operation across the affected scope.
We will maintain elevated observation as a precautionary measure.
Customers requiring operational review may coordinate directly with support.
Apr 15, 20:06 UTC
Monitoring -
Status: Monitoring. Last Updated: 7:15 AM PST
We implemented remediation steps to address pipeline preparation in the US region for a subset of customers.
Performance indicators are trending toward baseline levels, and no additional services have been impacted.
We are maintaining heightened monitoring to confirm sustained stability.
Next update by 12:00 PM PST.
Apr 15, 14:12 UTC
Update -
Status: Investigating
Start time: 3:15 AM PST
Investigation continues impacting a subset of customers with pipeline preparation in the US region.
Please open a support ticket with out Support team by emailing support@snaplogic.com with any questions or concerns.
Next update: April 15th 8:00 AM PST
Apr 15, 13:12 UTC
Investigating -
Start time: 3:15 AM PST
We are currently investigating latency in pipeline preparation and execution time for a few customers that is occurring on the SnapLogic platform in the US region.
Our team is investigating this behavior with the highest priority and will update this incident with our progress.
Please open a support ticket with our Support team by emailing support@snaplogic.com with any questions or concerns.
Next update: April 15th 6:00 AM PST
Apr 15, 12:09 UTC
Completed -
The scheduled maintenance has been completed.
Apr 14, 02:45 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 01:30 UTC
Scheduled -
Background metadata database maintenance will be initiated. This maintenance update will take several days to complete, but we anticipate no interruption to service observed by customers. SnapLogic's cloud operations and support teams will be carefully monitoring during and after the deployment. If customers observe any unexpected behavior or events, please contact support (support@snaplogic.com) in the normal way.
Apr 14, 01:29 UTC
Completed -
The scheduled maintenance has been completed.
Apr 7, 19:34 UTC
Scheduled -
Background metadata database maintenance will be initiated. This maintenance update will take several days to complete, but we anticipate no interruption to service observed by customers. SnapLogic's cloud operations and support teams will be carefully monitoring during and after the deployment. If customers observe any unexpected behavior or events, please contact support (support@snaplogic.com) in the normal way.
Apr 7, 18:45 UTC