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Monitoring
Status: Monitoring
Last Updated: 5:30 PM PST
The previously implemented remediation steps have addressed the performance degradation in US region and the SnapLogic platform is stable. We have achieved full recovery and performance indicators are at baseline levels. The system was recovered as of 2:55PM PST, however there was a brief performance degradation from 4:02pm PST to 4:13pm PST.
We are maintaining heightened monitoring to confirm sustained stability, and are investigating the root cause.
Next update by 7.00 PM PST.
Last Updated: 5:30 PM PST
The previously implemented remediation steps have addressed the performance degradation in US region and the SnapLogic platform is stable. We have achieved full recovery and performance indicators are at baseline levels. The system was recovered as of 2:55PM PST, however there was a brief performance degradation from 4:02pm PST to 4:13pm PST.
We are maintaining heightened monitoring to confirm sustained stability, and are investigating the root cause.
Next update by 7.00 PM PST.
Update
Mitigation Update:
Status: Monitoring
Last Updated: 3:30 PM PST
Remediation steps have been implemented to address performance degradation in US region.
We have achieved partial recovery and performance indicators are trending toward baseline levels with no additional services have been impacted.
We are maintaining heightened monitoring to confirm sustained stability, and will investigate the root cause upon full recovery.
Next update by 4:30 PM PST.
Status: Monitoring
Last Updated: 3:30 PM PST
Remediation steps have been implemented to address performance degradation in US region.
We have achieved partial recovery and performance indicators are trending toward baseline levels with no additional services have been impacted.
We are maintaining heightened monitoring to confirm sustained stability, and will investigate the root cause upon full recovery.
Next update by 4:30 PM PST.
Update
We are continuing to investigate this issue.
Investigating
Production available but materially degraded
Status: Investigating
Start Time: 2:10PM PST
We are investigating performance degradation affecting Log in and API calls in US region.
Customers may experience elevated latency or intermittent processing delays.
Next update by: 3:30PM PST
Status: Investigating
Start Time: 2:10PM PST
We are investigating performance degradation affecting Log in and API calls in US region.
Customers may experience elevated latency or intermittent processing delays.
Next update by: 3:30PM PST
This incident affects: AMERICAS (Intelligent Integration Platform).