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SnapLogic Platform Latency issue

Incident Report for SnapLogic

Update

Mitigation Update:
Status: Monitoring

Remediation steps have been implemented to address the performance degradation in the US region.

Performance indicators are trending toward baseline levels, and no additional services have been impacted.
We are maintaining heightened monitoring to confirm sustained stability.

Next update by 3:00 PM PST.
Posted Mar 02, 2026 - 21:04 UTC

Update

Mitigation Update:
Status: Monitoring

Remediation steps have been implemented to address performance degradation in US region.

Performance indicators are trending toward baseline levels, and no additional services have been impacted.
We are maintaining heightened monitoring to confirm sustained stability.

Next update by 1:00 PM PST.
Posted Mar 02, 2026 - 18:04 UTC

Monitoring

Mitigation Update:
Status: Monitoring

Remediation steps have been implemented to address performance degradation in US region.

We have achieved recovery and performance indicators are trending toward baseline levels with no additional services have been impacted.

We are maintaining heightened monitoring to confirm sustained stability, and will investigate the root cause upon full recovery.

Next update by 7:30 AM PST.
Posted Mar 02, 2026 - 14:39 UTC

Investigating

Status: Investigating

Start Time: 6:10AM PST

We are investigating an issue affecting the Logging in to the US region.

Customers may experience elevated latency or intermittent processing delays.

Next update by: 7:30AM PST
Posted Mar 02, 2026 - 14:21 UTC
This incident affects: AMERICAS (Intelligent Integration Platform).