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SnapLogic Platform Latency issue
Incident
Report for SnapLogic
Resolved
The latency that had been occurring on the US Control plane of the SnapLogic platform has been addressed after corrective actions were taken. As the expected levels of performance and stability have been returned to the US Control Plane, this issue is now resolved. Please open a support ticket with out Support team by emailing support@snaplogic.com with any questions or concerns.
Update
Performance has been restored to normal and latency should no longer be occurring. Our monitoring of the US Control Plane of the SnapLogic platform is ongoing. Please open a support ticket with out Support team by emailing support@snaplogic.com with any questions or concerns.
Monitoring
Corrective action has been taken to address the latency on the SnapLogic platform. We are monitoring the platform to ensure stability. Please open a support ticket with out Support team by emailing support@snaplogic.com with any questions or concerns.
Investigating
We are investigating additional latency on the SnapLogic platform and are working on additional corrective actions. Please open a support ticket with out Support team by emailing support@snaplogic.com with any questions or concerns.
Monitoring
We have identified the cause of the problem, and have taken corrective action to prevent further latency on the SnapLogic platform. We are monitoring the platform to ensure continued stability. Please open a support ticket with out Support team by emailing support@snaplogic.com with any questions or concerns.
Update
Latency is still observed on the SnapLogic platform and our team is still working on identifying the root cause of the issue with the highest priority. We apologize for any inconvenience. Please open a support ticket with our Support team by emailing support@snaplogic.com with any questions or concerns.
Investigating
We are currently investigating latency that is occurring on the SnapLogic platform, and is impacting the performance of Task executions. Our team is investigating the behavior with the highest priority and will update this incident with our progress. Please open a support ticket with out Support team by emailing support@snaplogic.com with any questions or concerns.
This incident affected: AMERICAS (Intelligent Integration Platform, Cloudplexes).