Welcome to Trust.SnapLogic.com, SnapLogic's site for real-time visibility into system performance and availability. At SnapLogic, we're committed to customer success and transparency. Be sure to check out our documentation site and Contact Us if you have any questions.

SnapLogic Platform Degradation

Incident Report for SnapLogic

Resolved

This incident has been resolved.
Posted Aug 22, 2022 - 03:55 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 21, 2022 - 03:13 UTC

Update

We are continuing to investigate this issue.
Posted Aug 20, 2022 - 23:09 UTC

Update

SnapLogic is continuing to address the platform degradation/slowness issues which are occurring. Our team is fully engaged and committed to resolve the issue as quickly as possible.
Posted Aug 20, 2022 - 19:34 UTC

Update

We are continuing to investigate this issue.
Posted Aug 20, 2022 - 18:20 UTC

Investigating

We are investigating platform degradation/slowness issues which are occurring following the fix that was implemented on August 19.
Posted Aug 20, 2022 - 17:15 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 20, 2022 - 05:10 UTC

Update

We are continuing to working on the fix.
Posted Aug 19, 2022 - 22:28 UTC

Identified

We have identified an issue within our load balancer layer and are actively working to implement the fix as soon as possible
Posted Aug 19, 2022 - 17:15 UTC

Investigating

We have been alerted to slowness in the SnapLogic Platform UI. Our team is currently investigating. In the meantime, if you experience any unusual behavior, please contact support in the usual way (support@snaplogic.com)
Posted Aug 19, 2022 - 12:31 UTC
This incident affected: AMERICAS (Intelligent Integration Platform).