Welcome to Trust.SnapLogic.com, SnapLogic's site for real-time visibility into system performance and availability. At SnapLogic, we're committed to customer success and transparency. Be sure to check out our documentation site and Contact Us if you have any questions.

EMEA control plane issue - SnapLogic pipeline initialization issues for a subset of customers

Incident Report for SnapLogic

Resolved

This incident has been resolved.
Posted Aug 13, 2025 - 22:16 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 13, 2025 - 19:14 UTC

Investigating

We are aware of a problem on the EMEA control plane after the 4.42 deployment which has resulted in the inability to initialize snaps, causing failed pipeline executions. This has impacted a subset of customers. Our team is currently investigating with the highest priority. In the meantime, if you experience any unusual behavior, please contact support in the usual way (support@snaplogic.com)
Posted Aug 13, 2025 - 14:09 UTC
This incident affected: EMEA (Intelligent Integration Platform).