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Monitoring - A fix has been implemented and we are monitoring the results.
Aug 18, 2025 - 18:39 UTC
Investigating - We’ve been made aware of slowness in the SnapLogic Platform, that is impacting pipeline preparation from ground nodes. Our team is actively investigating. Iif you notice any unusual behavior, please reach out to support through the usual channels (support@snaplogic.com).
Aug 18, 2025 - 17:19 UTC
AMERICAS Operational
90 days ago
100.0 % uptime
Today
Intelligent Integration Platform ? Operational
90 days ago
100.0 % uptime
Today
Cloudplexes ? Operational
90 days ago
100.0 % uptime
Today
EMEA Operational
90 days ago
99.99 % uptime
Today
Intelligent Integration Platform ? Operational
90 days ago
99.99 % uptime
Today
Cloudplexes ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Aug 18, 2025

Unresolved incident: SnapLogic Platform issue that is impacting pipeline preparation from ground nodes.

Aug 17, 2025

No incidents reported.

Aug 16, 2025

No incidents reported.

Aug 15, 2025
Completed - The scheduled maintenance has been completed.
Aug 15, 00:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 00:00 UTC
Scheduled - A control plane update will be deployed, no interruption to service should be observed by customers. SnapLogic's cloud operations and support teams will be carefully monitoring during and after the deployment. If customers observe any unexpected behavior or events, please contact support (support@snaplogic.com) in the normal way.
Aug 14, 23:51 UTC
Aug 14, 2025
Completed - The scheduled maintenance has been completed.
Aug 14, 22:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 22:00 UTC
Scheduled - Background metadata database maintenance will be initiated. This maintenance update will take several days to complete, but we anticipate no interruption to service observed by customers. SnapLogic's cloud operations and support teams will be carefully monitoring during and after the deployment. If customers observe any unexpected behavior or events, please contact support (support@snaplogic.com) in the normal way.
Aug 14, 03:20 UTC
Completed - The scheduled maintenance has been completed.
Aug 14, 03:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 03:00 UTC
Scheduled - A control plane update will be deployed, no interruption to service should be observed by customers. SnapLogic's cloud operations and support teams will be carefully monitoring during and after the deployment. If customers observe any unexpected behavior or events, please contact support (support@snaplogic.com) in the normal way.
Aug 12, 11:42 UTC
Completed - The scheduled maintenance has been completed.
Aug 14, 02:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 01:00 UTC
Scheduled - A control plane update will be deployed, no interruption to service should be observed by customers. SnapLogic's cloud operations and support teams will be carefully monitoring during and after the deployment. If customers observe any unexpected behavior or events, please contact support (support@snaplogic.com) in the normal way.
Aug 13, 19:27 UTC
Aug 13, 2025
Resolved - This incident has been resolved.
Aug 13, 22:16 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 13, 19:14 UTC
Investigating - We are aware of a problem on the EMEA control plane after the 4.42 deployment which has resulted in the inability to initialize snaps, causing failed pipeline executions. This has impacted a subset of customers. Our team is currently investigating with the highest priority. In the meantime, if you experience any unusual behavior, please contact support in the usual way (support@snaplogic.com)
Aug 13, 14:09 UTC
Completed - The scheduled maintenance has been completed.
Aug 13, 19:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 19:00 UTC
Scheduled - A control plane update will be deployed, no interruption to service should be observed by customers. SnapLogic's cloud operations and support teams will be carefully monitoring during and after the deployment. If customers observe any unexpected behavior or events, please contact support (support@snaplogic.com) in the normal way.
Aug 13, 18:39 UTC
Aug 12, 2025
Completed - The scheduled maintenance has been completed.
Aug 12, 20:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 19:00 UTC
Scheduled - A control plane update will be deployed, no interruption to service should be observed by customers. SnapLogic's cloud operations and support teams will be carefully monitoring during and after the deployment. If customers observe any unexpected behavior or events, please contact support (support@snaplogic.com) in the normal way.
Aug 12, 18:48 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 17:00 UTC
Scheduled - A control plane update will be deployed, no interruption to service should be observed by customers. SnapLogic's cloud operations and support teams will be carefully monitoring during and after the deployment. If customers observe any unexpected behavior or events, please contact support (support@snaplogic.com) in the normal way.
Aug 8, 18:22 UTC
Aug 11, 2025

No incidents reported.

Aug 10, 2025

No incidents reported.

Aug 9, 2025

No incidents reported.

Aug 8, 2025

No incidents reported.

Aug 7, 2025

No incidents reported.

Aug 6, 2025

No incidents reported.

Aug 5, 2025

No incidents reported.

Aug 4, 2025

No incidents reported.