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SnapLogic Platform
Incident Report for SnapLogic
Resolved
The SnapLogic platform is now operating as expected, with no known outstanding blocking issues related to the release. Please contact support in the normal way for any issues which may arise.
Posted 2 months ago. Nov 21, 2017 - 18:07 UTC
Monitoring
A fix has been implemented and Snaplogic operations team will continue to monitor.
Posted 2 months ago. Nov 17, 2017 - 19:32 UTC
Investigating
We have been alerted to issues affecting the schedule task execution on the SnapLogic platform. Our team is actively investigating the causes of the issue.
In the meantime, if you experience any unusual behavior, please contact support in the usual way (support@snaplogic.com).
Posted 2 months ago. Nov 15, 2017 - 01:25 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted 2 months ago. Nov 14, 2017 - 00:55 UTC
Identified
Snaplogic will be applying a fix to the platform starting at 1430 hours PST. Duration will be 30 minutes.
Potentially trigger tasks might be affected during the maintenance window.
In the meantime, if you experience any other unusual behavior, please contact support in the usual way (support@snaplogic.com).
Posted 2 months ago. Nov 13, 2017 - 22:19 UTC
Investigating
We have been alerted to an elevated level of errors being generated from the SnapLogic Platform. Our team is currently investigating this issue. In the meantime, if you experience any unusual behavior, please contact support in the usual way (support@snaplogic.com).
Posted 2 months ago. Nov 13, 2017 - 21:18 UTC
Identified
We are currently investigating performance degradation in platform services. Our engineers have been able to identify the root cause of the degradation and are working to rectify the issue.
Posted 2 months ago. Nov 13, 2017 - 20:39 UTC
Investigating
We are currently investigating this issue.
Posted 2 months ago. Nov 13, 2017 - 17:55 UTC
Monitoring
With the update deployed earlier this afternoon, we now see normal levels of errors. The team are carefully monitoring to ensure the platform has returned to expected levels of performance and stability. Please do reach out to support in the usual ways for any anomalous behaviour.
Posted 2 months ago. Nov 13, 2017 - 01:47 UTC
Investigating
We have been alerted to an elevated level of errors being generated from the SnapLogic Platform. Our team is currently investigating this issue. In the meantime, if you experience any unusual behavior, please contact support in the usual way (support@snaplogic.com).
Posted 2 months ago. Nov 12, 2017 - 18:24 UTC