Welcome to Trust.SnapLogic.com, SnapLogic's site for real-time visibility into system performance and availability. At SnapLogic, we're committed to customer success and transparency. Be sure to check out our documentation site and Contact Us if you have any questions.

All Systems Operational
Integration Cloud   ? Operational
90 days ago
100.0 % uptime
Today
Cloudplexes   ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 17, 2017

No incidents reported today.

Dec 16, 2017

No incidents reported.

Dec 15, 2017
Resolved - This incident has been resolved.
Dec 15, 18:06 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 15, 18:06 UTC
Identified - The team is now monitoring the platform behavior.
If any continuing anomalies occur, please contact support in the usual way.(support@snaplogic.com)
Dec 14, 18:13 UTC
Investigating - We have been alerted to slowness in the SnapLogic Platform UI. Our team is currently investigating. In the meantime, if you experience any unusual behavior, please contact support in the usual way (support@snaplogic.com)
Dec 14, 17:57 UTC
Dec 14, 2017
Completed - The scheduled maintenance has been completed.
Dec 14, 21:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 19:00 UTC
Scheduled - From 1200 Hours Pacific Time Wednesday, December 6th (7-PM UTC - Wednesday, December 9th, 2017) until Friday, December 15th, 2017 at 2300 Hours Pacific Time (6-AM UTC - Saturday, November 16th, 2017)

The maintenance should be nonintrusive to the platform, but we did want to make customers aware that this would be going on. Customers will not be required to take any action; our Operations team will closely monitoring the platform performance to ensure a consistent level of service.

If any issues do arise, please do contact support in the usual manner (support@snaplogic.com)
Dec 6, 18:45 UTC
Dec 13, 2017

No incidents reported.

Dec 12, 2017

No incidents reported.

Dec 11, 2017

No incidents reported.

Dec 10, 2017

No incidents reported.

Dec 9, 2017

No incidents reported.

Dec 8, 2017
Resolved - The issues identified earlier have now been resolved. If you observe any anomalous behaviour please contact support in the usual way. (support@ snaplogic.com)
Dec 8, 05:50 UTC
Update - Next update will be at 21:50 hours PST
Dec 8, 05:29 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 8, 05:29 UTC
Identified - The issue has been identified and a fix is being implemented.
Dec 8, 05:12 UTC
Update - Snaplogic has identified the issue and its working on a solution
Next update 21:20 hours
Dec 8, 05:09 UTC
Update - Snaplogic next update will be at 9:10 PM PST
Dec 8, 04:52 UTC
Investigating - We have been alerted to an elevated level of errors being generated from the SnapLogic Platform. Our team are currently investigating this issue. In the meantime if you experience any unusual behaviour, please contact support in the usual way (support@snaplogic.com)
Dec 8, 04:45 UTC
Resolved - This incident has been resolved.
Dec 8, 01:32 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 7, 08:02 UTC
Investigating - We are currently investigating this issue.
Dec 7, 07:06 UTC
Monitoring - Our team have identified the root cause of the issues being experienced in the Snaplogic Platform, and have made modifications. The team is now monitoring the platform behavior.
If any continuing anomalies occur, please contact support in the usual way.(support@snaplogic.com)
Dec 7, 05:54 UTC
Investigating - We have been alerted to an elevated level of errors being generated from the SnapLogic Platform. Our team is currently investigating this issue. In the meantime, if you experience any unusual behavior, please contact support in the usual way (support@snaplogic.com)
Dec 7, 05:07 UTC
Dec 5, 2017

No incidents reported.

Dec 4, 2017

No incidents reported.

Dec 3, 2017

No incidents reported.